(731) 885-8884

    FAQ

    Frequently Asked Questions

    What exactly is primary care?

    Primary care is a patients’ first step into the healthcare system and is the prime point for all needed health care services. Primary care provides disease prevention, health promotion, patient education, and treatment of acute and chronic illnesses.

    Why should I visit primary care?

    Simply having primary care will keep you healthier as you age. You will establish a relationship with your provider and you enhance that relationship year after year. At your yearly wellness exam your provider will educate you about your health and the two of you can work together to prevent future chronic illnesses.

    What should I consider when looking for a primary care provider?

    Your primary care provider should be someone you trust and can rely on to help manage your healthcare.

    • Is the staff friendly and helpful?
    • Is it easy to schedule an appointment?
    • Is the office easily accessible?
    • Does the office appear to be neat and clean?

    How often should I see you?

    Healthy patients should see a primary care provider for a wellness exam or physical at least once a year. Patients with chronic health issues such as, diabetes or heart disease, will see their physician more often.

    How do I schedule an appointment?

    The front desk staff at Premier Primary Care will be happy to assist you in scheduling an appointment. You may call (731) 885-8884 or stop by the clinic.

    Will I be reminded about my appointment?

    You will receive your choice of an automated phone call, text message, or email 2 days prior to your appointment.

    How can I pay for my visit?

    We accept cash, checks, debit/credit cards, and care credit. Your out of pocket costs including copays are expected at the time of service. We participate with most insurance plans.

    What if I have a question about my bill?

    Contact our office at (731) 885-8884 Monday through Thursday 7:00 a.m. to 5:00 p.m. and Friday 7:00 a.m. to 12:00 p.m. You may also pay your bill online through our secure patient portal.

    What if I need a prescription refill?

    You may request your refill through our patient portal or by contacting our office two business days prior to needing your prescription.

    What vaccines do I need?

    Adults and children should receive a yearly flu vaccine unless there is a reason this isn’t advised.
    A tetanus booster is recommended every 10 years.
    Older adults should talk with their provider about a shingles vaccine when they reach age 60, and a pneumococcal vaccine to prevent pneumonia at age 65.

    What are the benefits of using my Health Record patient portal?

    • Securely view your personal health record
    • Access when its convenient for you
    • Secure message your provider
    • Request appointments
    • Pay your bill online
    • Request prescription refills

    Now Accepting New Patients!

    Contact us to get started and schedule an appointment.

    CONTACT INFO


    702 Sherrill Street
    Union City, TN 38261

    Phone: 731.885.8884

    Fax: 731.599.9713

    BUSINESS HOURS


    Monday - Thursday:
    7AM - 5PM

    Friday:
    7AM - 12PM

    ©2018 Premier Primary Care. All Rights Reserved.